Privacy Policy

1. Introduction

VetSphere Training Academy ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide, including: name and professional credentials, email address and phone number, billing and payment information, professional license information, and employment and practice details.

Automatically Collected Information

We may automatically collect certain information when you visit our website: IP address and browser type, device information and operating system, pages visited and time spent on site, and referring website addresses.

3. How We Use Your Information

We use the collected information for: processing course enrollments and payments, providing and improving our services, communicating about courses, updates, and promotions, issuing certificates and tracking continuing education credits, responding to inquiries and providing customer support, and complying with legal obligations.

4. Information Sharing

We do not sell your personal information. We may share your information with: service providers who assist in operating our business, payment processors for transaction handling, professional organizations for certification verification, and legal authorities when required by law.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

6. Your Rights

Depending on your location, you may have the right to: access and receive a copy of your personal data, rectify inaccurate personal data, request deletion of your personal data, object to or restrict processing of your data, data portability, and withdraw consent at any time.

7. Cookies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie settings through your browser preferences.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

9. Children's Privacy

Our services are designed for veterinary professionals and are not intended for individuals under 18 years of age.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

11. International Data Protection Compliance

VetSphere is committed to complying with applicable data protection regulations worldwide. For users in the European Economic Area (EEA), we process personal data in accordance with the General Data Protection Regulation (GDPR). For users in Thailand, we comply with the Personal Data Protection Act (PDPA) B.E. 2562. We ensure lawful bases for processing, maintain data protection impact assessments where required, and facilitate cross-border data transfers through appropriate safeguards including Standard Contractual Clauses (SCCs).

12. Contact Us

For questions about this Privacy Policy, please contact us at: